Privacy Policy

Effective Date: February 14, 2025

iGrow Digital (“Company,” “we,” “us,” or “our”) operates iGrowDigital.net (“Website”). We are committed to protecting your privacy and ensuring transparency in how we collect, use, store, and share your personal data. This Privacy Policy explains how we handle personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Information We Collect

We collect and process personal data to provide our digital marketing services effectively. The types of personal data we collect include:

1.1 Information You Provide

  • Name, email address, phone number, and company details (when contacting us, signing up for services, or subscribing to our newsletter).
  • Payment details (processed securely through third-party payment providers).
  • Any other information you voluntarily provide.

1.2 Automatically Collected Data

When you visit iGrowDigital.net, we may collect data through cookies and tracking technologies:

  • Device and browser information (IP address, device type, operating system, etc.).
  • Usage data (pages visited, time spent, interactions, etc.).
  • Location data (if enabled on your device).

You can manage cookies through your browser settings. See our Cookie Policy for more details.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery – Providing and managing our digital marketing services.
  • Customer Support – Responding to inquiries and resolving issues.
  • Marketing & Communications – Sending newsletters, promotional offers, and relevant updates (with your consent).
  • Analytics & Improvement – Understanding how users interact with our Website to enhance functionality.
  • Legal Compliance – Meeting regulatory requirements and protecting against fraudulent activities.

3. Legal Basis for Processing Personal Data

Under GDPR, we process personal data based on the following legal grounds:

  • Consent – When you provide explicit consent (e.g., subscribing to newsletters).
  • Contractual Obligation – When data processing is necessary to fulfill a contract (e.g., providing digital marketing services).
  • Legitimate Interests – When processing supports our business interests (e.g., improving our services) without overriding your rights.
  • Legal Compliance – When required by law.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share information in the following cases:

  • Service Providers – With trusted third-party vendors (e.g., payment processors, hosting providers, analytics tools) who assist in service delivery.
  • Legal Requirements – If required by law, court order, or to protect our legal rights.
  • Business Transfers – If we merge, sell, or transfer assets, user data may be included in the transaction.

All third parties are required to comply with strict data protection regulations.

5. Data Security

We implement technical and organizational measures to protect personal data, including:

  • Encryption – Secure transmission of sensitive data.
  • Access Controls – Restricted access to authorized personnel only.
  • Regular Monitoring – Ongoing security assessments to prevent unauthorized access or breaches.

However, no system is 100% secure. While we take precautions, users should also safeguard their personal information.

6. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy, considering legal and business requirements. When no longer needed, data is securely deleted or anonymized.

7. Your Rights Under GDPR

As a user, you have the following rights regarding your personal data:

  • Right to Access – Request a copy of the data we hold about you.
  • Right to Rectification – Correct inaccurate or incomplete information.
  • Right to Erasure (Right to be Forgotten) – Request deletion of your data under certain circumstances.
  • Right to Restrict Processing – Limit how we use your data.
  • Right to Data Portability – Request data transfer to another service provider.
  • Right to Object – Opt out of certain data processing (e.g., marketing communications).
  • Right to Withdraw Consent – If processing is based on consent, you can withdraw it at any time.

To exercise your rights, contact us at [email protected].

8. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards (e.g., standard contractual clauses) to protect your information.

9. Third-Party Links

Our Website may contain links to external sites. We are not responsible for their privacy policies and recommend reviewing them separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes take effect upon posting on iGrowDigital.net. We encourage users to review this page regularly.

11. Contact Information

For privacy-related inquiries, please contact us:

iGrow Digital
Randpark Ridge, Johannesburg, 2194
Email: [email protected]

If you believe your data rights have been violated, you may also contact your local Data Protection Authority.

By using iGrowDigital.net, you consent to this Privacy Policy. If you do not agree, please refrain from using our Website.